Interested in joining 21 Casino, but unsure whether this online casino is the right for you? To clear all your dilemmas, we have spent some time analyzing this online casino . Founded in 2015, this online gambling site owned and operated by White Hat Gaming Limited has licenses from three well-established authorities – the MGA, the UKGC, and the Swedish Gambling Authority. As a result of that, we can freely say that the 21 Casino is a legit option for gamblers that come from dozens of countries around the world.
When players enter this website for the first time, they will notice an elegant, modern design. Additionally, they can find interesting bonus offers and loyalty rewards. Joining this site is free and gives you access to a variety of casino games. For those who play with real money, there are almost ten different payment options available. Now let’s learn more about 21 Casino by reading this in-depth review.
Games & Software
One of the most important things that players should check before they join a casino is the selection of casino games present there. In the case of 21 Casino games, even the pickiest players won’t be disappointed. There are literally hundreds of casino games here, but most of them belong to the category of pokies. What’s great is that there are regular online pokies and a special category for jackpot pokies. The second category includes some popular slots with massive progressive jackpots. As for the regular pokies, you can expect games with many different themes and matrices. Some of them are featuring 3D graphics while others are simple, yet fun.
Also, we should mention that there are slot games (and other games) made by over 80 different software providers including big names like NetEnt, Microgaming, and Stakelogic as well as games from small studios like Touchstone Gaming or Seven Deuce for example. As for the rest of the games, players will find live casino games with live dealers, table games including different variants of poker, baccarat, roulette, and blackjack as well as other games including scratch cards and bingo. All in all, we are talking about a huge collection that includes hundreds of fun games.
Bonus Offer & Promotions
The majority of online casinos have one or more bonus offers and 21 Casino is not an exception. When it comes to bonuses, this gambling site is focused on welcome bonuses, and a specially designed loyalty reward program.
The 21 Free Spins
So, for starters, players can use no deposit bonus spins. To be more precise, you can use 21 no deposit free spins. Remember that you can use them only in the Book of Dead pokie. The maximum amount you can get from this bonus is $100.
The 121% up to $300 Deposit Bonus
Next, we have the 121% up to $300 deposit bonus for new players. Simply, place your first deposit (min. $10) and get a 121% bonus up to $300. There's a wagering requirement of 35 times applied to the bonus amount.
Bonus offer for loyal players
21 Casino is taking care of its loyal players too. There’s a Royal Loyalty program that gives players loyalty points for every $10 cash or bonus wagered. 200 of these points are worth $1 in bonus money. They are added to your bonus casino account. Finally, we should point out that you don’t need 21 Casino promo code or 21 Casino bonus code to use these bonuses.
Live Casino
For those who are fans of online games with live casino dealers, 21 Casino has created a special live casino section. This casino website has a long list of live casino games that belong to different categories. Most of them are made by Evolution Gaming, but there are games from other popular brands like NetEnt.
The good news is that there are a few variants of popular casino games managed by professional live dealers. This list includes baccarat, poker, roulette, and blackjack as well as other specific games like sic bo, dragon tiger, or even monopoly. Regardless of the period of the day when you want to experience live casino action, you can rest assured that there are a few games available for you. We should also point out that most of them provide high-quality (in some cases high definition) streaming that works on all modern computers. Some of these games are available on mobile devices too.
Mobile Casino
Any 21 Casino review would be incomplete if we don’t mention its mobile compatibility. Fortunately, 21 Casino is a mobile-friendly casino. Players can’t find a special 21 Casino app, but the website is completely responsive . In other words, the site is made with 21 Casino mobile users in mind. Just like desktop users, mobile users can try free demo versions. They can also open the site on both iOS and Android devices.
There’s a smaller number of games on the mobile platform, but they keep increasing this number. Let’s not forget that the number of online pokies available to mobile players is much higher than the number of other games. Since there’s no mobile app designed for this online casino, the process of playing on a mobile device is simpler.
- Open your mobile browser
- Visit the website
- Log in and start playing any of the available games
Limits & RTP Rates
If you want to learn more about the chances of winning while playing casino games at any casino, you should focus on the RTP (Return to Player) percentages. Additionally, you should learn more about the limits present in the games found in their offer. 21 Casino has games for both casual players and so-called high-rollers. The limits applied in these games depend on their type. For instance, you can find online pokies where you can place a bet worth just $0.01 or up to $500 per spin. Also, roulette games have limits of $0.2 to $75,000, poker games start from $0.5 and go up to $5,000 while blackjack games have a limit between $5 and $5,000.
As for the RTP, this percentage is set by the game’s developer too. For instance, the best online pokies have an RTP of above 95%. The rest of the games have an RTP percentage within the industry standards. Don’t forget that sometimes the RTP depends on the type of bet you choose. Let’s take blackjack as an example where players can choose from over a dozen different bets.
Average payout ratios
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Total
96%
-
Roulette
97%
-
Blackjack
97%
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Video-Poker
95%
-
Baccarat
96%
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Pokies
96%
Payment Methods
The more casino payment methods there are, the better. Of course, there are a few other things that players should take into account when looking at these options like potential fees, withdrawal/deposit time, limits, etc.
In the case of 21 Casino, we are looking at an online casino with a decent number of payment methods. When it comes to players from New Zealand, the list of payment options is limited to six well-established methods. Three of them are linked to credit/debit cards and they include Visa, MasterCard, and Maestro. Next, we have the popular eWallet – Skrill. Players can also use direct bank wire transfers. The list ends with MuchBetter, another eWallet solution. All deposits are processed instantly, while the withdrawal requests are pending for one to two days before they are released. Of course, there’s also a minimum withdrawal amount of $10. The weekly maximum withdrawal limit is set to $25.000 . This amount can be changed if you are a VIP player. There are no hidden fees here.
Type Payment option |
Deposit/
Withdrawal |
Limits | Handling time | Fees |
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Deposit
Withdrawal
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none none | |||
Deposit
Withdrawal
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none none | |||
Deposit
Withdrawal
|
none none | |||
Deposit
Withdrawal
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none none | |||
Deposit
Withdrawal
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none none | |||
Deposit
Withdrawal
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none none |
Customer Support
There are two ways in which players can reach 21 Casino. Remember that you don’t have to be a registered user of this online casino to get access to customer support. For starters, you can use their email address dedicated to customer support. If you choose this method of communication, you should expect an answer in no more than 24 hours.
The other option you have is the Live Chat feature . 21 Casino has hired professional and trained customer support agents that are available 24 hours a day, 7 days a week. It usually takes a few minutes to start talking with one of these agents and get answers to the questions you have. Before you use any of these two options, it might be a good idea to check the Terms & Conditions. This is the place where you can find information about any questions or dilemmas that you might have.
Safe & Secure: Is 21 Casino safe & reliable?
A few things contribute to the safety and reliability of a modern online casino and it looks like 21 Casino meets all the criteria. First and foremost, this is one of the online casino sites available in NZ that have three licenses. One from the UKGC for UK players, another from the Swedish Gambling Authority for Swedish players, and one from the MGA (Malta Gaming Authority) for all other customers including the ones from New Zealand.
The data present on this website, including your data are encrypted with the help of GlobalSign, a well-known cybersecurity company. In this way, you can rest assured that your sensitive information is protected. Next, this site is approved by two international regulation authorities known in this industry – eCOGRA and the POGG. This also means that the payout rates are certified and fair.
To protect children from gambling, 21 Casino uses an in-depth verification process during registration. For people struggling with gambling problems, they have a series of tools that can help them limit their time and money spent on the site. Also, they provide access to a few professional organizations like Gamcare and GamBlock.
21 Casino: Frequently asked & answered
Yes. In addition to the regular email support, this online casino has live chat support. Here, you can expect to get help from trained, qualified customer support agents. The best part is that they are available 24 hours a day, 7 days a week. Getting in touch with them should not take more than a few minutes.
Yes. In addition to the English version, there is a Norwegian and a Finnish version. Keep in mind that this online casino has five different versions of their site too. They are specially designed for players that come from New Zealand, Canada, Norway, Finland, or the United Kingdom. In this way, you can find offers tailored for players that come from specific countries.
Yes. As a matter of fact, you can choose from two reputable eWallet options here – Skrill and MuchBetter. For players that come from New Zealand, there are four other available payment methods – MasterCard, Maestro, Visa, and bank wire transfer. There are no hidden fees when using any of these methods.
Yes. Just like in the case of many other casino sites, there’s a withdrawal limit at 21 Casino too. In this case, the maximum amount of money that you can withdraw is $25.000 per week. We should mention that some players can withdraw even more money, but they have to get a VIP status to do that.
Yes. 21 Casino has a huge offer that includes solutions from more than one casino game software provider. From popular brands like Microgaming, NetEnt, Blueprint, and Evolution Gaming, to promising providers like Black Pudding and Bla Bla Studios – this casino game has a variety of exciting casino games.